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Silver Lining Information Solutions:
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Listing strategies for your eBay auctions

Whether your eBay business is a sideline or a major sales channel for your company, a little marketing can go a long way. Because competition is so fierce, merely listing your products isn't enough. You need to do something to make them compelling. HTML coding creates an interesting, attractive, and effective sales tool.

An online auction listing is slightly different from the coding for a web site. In order to sell an item, one must fill in a form. Part of this form is the description area. This is the area where one is allowed to use HTML coding. Although eBay supplies templates for this area, learning a little code can enhance your listing. You can customize the listing to suit your preferred layouts, fonts, styles, colours, images, and backgrounds. There are many resources online or in print on learning HTML. If you want to know more, please contact Judy Silver: jssilver@silverlinginfo.com or or see my "About me" page: http://members.ebay.ca/ws/eBayISAPI.dll?ViewUserPage&userid=buznog01

Since the description is part of a form, it does not start with the "normal" beginning of a web site. Your description starts with the title of the item. To create this title, one uses the "header" tag. There are six sizes of headers with h1 being the largest and with h6 being the smallest. They look like this:

<h1></h1> <h1>Title</h1>

The second paragraph should be a short concise description of the item. Always ask yourself, "What would you like to know about the item?" It is important to let the buyer know what makes it unique from the hundreds of others that are up for sale. Separate your paragraphs using <p></p> tags for a new paragraph. The "break" <br> tag starts a new line without skipping any space.

Use a bulleted list to highlight specific benefits of your item. For example:

My item is:
<ul>
<li>New</li>
<li>In excellent condition</li>

The rest of the description should include shipping costs and handling costs. Further, advise the buyer what forms of payment you allow. Accepting online payments through PayPal will definitely help you attract more bids.

In conclusion, your descriptions should be appealing, honest, and enlightening. It is also useful to have an "About Me" page, as well. That way, you can communicate further with your buyers by telling them about your business.

Bibliography:

Collier, Marsha. eBay Descriptions that Sell! http://www.coolebaytools.com/descriptions_sell_article.html

eBay (Firm). Learning a little code can add a lot of polish to your listing. http://pages.ebay.ca/help/sell/html_tips.html

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Search Engine Optimization: the key to success

Your web site should be a key component of your marketing activities, reinforcing your brand, driving traffic to your site. A comprehensive, objective search engine optimization audit will ensure that an existing web site attracts your target audience by being "search engine friendly". In today's competitive market, search engine optimization may turn your web site into a powerful site that maximizes the number of searchers, therefore maximizing your business.

When you create a web site, there is a danger of getting too close to the project. If you have a web site, experts agree it's a good idea to have it evaluated by a professional. An search engine optimization audit can be a low-cost effective review of the following 6 key areas about your web site:

  1. Keyword Analysis: ensures strategic Internet marketing by researching customer-focused keywords and suggesting a list of alternative targeted key phrases
  2. Web site coding audit: analyzes your web site for title tags, meta tags, and header tags; suggests improvements for meta tags; and validates your web site
  3. Search engine placement report: evaluates link popularity in search engines
  4. Content audit: informs you on the density of the keywords and keyword prominence; advises you on web site load time and file size; checks the content for the right message reaching your target audience including correct spelling, grammar, currency, and for language of your target audience
  5. Accessibility and Usability: ensures that the site has problem-free layout and design; ensures that the code has what the search engines are looking for; and reviews your site to verify that visitors can easily and intuitively find their way around your site
  6. Link Assessment : corroborates how many sites link to your site; validates links for incorrect or broken links; locates link partners to achieve good quality links to your website, assesses competitor sites, and evaluates outbound link resources for applicability

5 Easy Steps to Internet Marketing:
If you do not market it, they will not come

Step 1.  Get your web site in the search engines

You need to submit your site to all the major search engines and major directories. A nice list of the best 100 search engines is on the Canadian Culture site: http://www.canadianculture.com/top100/index.htmll

Step 2.  Include keywords

It is crucial to include keywords in your web site. This is what the search engines look for. Furthermore, you must discover the keywords that your target audience are typing in the search engines. To identify these keywords, use Google to find sites that have similar content to your site. You must also check your keyword demand in web sites such as Overture. Using Overture, you can discover missed keywords.  Furthermore, you should read advice on web site promotion.  The following online articles are helpful:

Your placement in the search engines is controlled by the use of meta tags.  The most important is your <title>title</title> tag. For example the title for the index page of this web site is:
<title>Silver Lining Information Solutions: providing Internet Marketing, Research & Communication</title>.

Since the "title" tag needs to be short, you can use the "keyword" meta tag area to list more keywords. These keywords must match the keywords that your target audience are using to search for your site. Be sure to prioritize your keyword list and list them in priority from left to right. It is also important to update your keywords, as your audience constantly changes the words they use in the search engines.
For example, the keyword meta tag for this site is:

<meta name="keywords" content="internet marketing, web design, online auctions, auctions online ebay, internet, research, web search engines, web site optimization services, internet searching, web sites, marketing">

The crucial meta tag is the "description" meta tag.  This tag is a 25 word description of your web site.  For example the "description" meta tag for this site is
<meta name="description" content="Silver Lining Information Solutions offers Internet consulting that includes web site optimization, eBay Marketing, Internet research, and Internet communication.">

Step 3:  Build a well-designed site 

A well-designed content-rich site must include good design fundamentals. The text must have the keywords that match the keywords used in the  "keyword" meta tag. Be sure to change your content when you update your keywords.

Step 4:  Form relationships

Form relationships with other web sites, so they will link to your site. If a popular or respected site has links to you, your audience's level of trust, in what you say and what you offer, is likely to be higher. Make sure these relationships include your associates, local trade directories, and professional organizations.

Step 5:  Provide links on your site

Providing links to other sites on your site adds more value for the reader. Additional, you should publicize your web site online via email signatures and offline via brochures, business cards, letterheads, etc.


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What makes for successful web site?

Good design fundamentals and plain language are essential for your website, otherwise you will find that you have to fix mistakes or "redesign on the fly". Because your website reflects the quality of your work, you should adhere to the 6 "C"s to a successful web site: clear, concise, correct, consistent, complete, and clickability.

Clear:
  • use active voice rather than passive voice
  • incorporate strong nouns, verbs, and modifiers
Concise:
  • use short simple sentences and short paragraphs
  • design the site to be read quickly by the reader (scanability)
Correct:
Consistent:
  • use a single "look" and feel for every page in your Web site
  • ensure the reader can view the site no matter the operating system or browser used
Complete:
  • ensure information is useful, current, readable, reliable, and helpful
  • make certain that no information has been omitted
  • research all the information that is included in the site to ensure accuracy
  • provide a content-rich web site, with appropriate keywords to draw readers and search engines to the site
"Clickability":
  • make the layout effective
  • confirm the links are up to date
  • make certain the information is found easily and is it accessible
  • connect pages along routes of use and user thinking

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Chaos in your computer?

Your filing system for your computer files does not have to be perfect. It just has to be usable. If you do not want to waste time finding documents, you should try to have regular file maintenance. This does not have to be an onerous task, if you remember a few key steps.

Use the "recycle or trash" bin: You should not try and keep everything. It is all right to throw something out! By continually deleting unwanted files, you will find that you are not cluttering your computer with information that you no longer need.

KISS: Keep it simple for the names of your directories and files. You should make sure that the names are descriptive. Think of name that you first associate with the directory or file. Pick broad categories for the directories and put files that belong into that category.

Saving files: Before saving the file, determine where you are going to save it and the file's name. Remember the above KISS principles.

Backing Up: Make sure you backup your files either to floppy disks or through backup tape drives or on CD-ROM or DVD.

Retention Periods: This might sound like overkill. But, if you can decide how long you want to store information on your hard-drive, you can then decide on when it is time to either destroy the items or to store them elsewhere.

Maintenance Schedules: Determine a set time period for file/directory maintenance and stick to it. This is essential to keeping everything current.


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What does EMAIL really mean?

E = Eliminate. What do you want it for? If you do not need it, trash it. Do not forget to empty your trash folder!

M = Mailbox it. If you decide that it is useful, or recent, or difficult to obtain information, transfer it immediately to one of your mailboxes. Name your mailboxes with words that correspond to the purpose of the mailbox, i.e. market research. (Do not just keep it in the Inbox.) Use mailboxes for short-term storage only. For long-term storage see "L".

A = Action. Determine if the message requires any action and then act on it.

I = Initiate referral. You might want to forward the information to someone else rather than keeping it yourself. So forward the message and delete from your own mailbox.

L = Leave in a file folder. For long-term storage, you should save it in a file folder. You should decide how long you would keep it for. You should keep it in folders with appropriate labels, i.e. contacts, to-do, etc.


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What kinds of materials do I need to give you so that you can design my site?

  1. You will need text for each page of the site. This can be text that is on paper or that is on a disk. Think about the font color for the text.
  2. Outline the various pages for your site with descriptive titles for each page. It is a good idea to create a "landing page" with all your appropriate keywords appearing in your content. Another important page is an "about me" page which tells the reader about your business. Of course, you should include the services/products offered. Your web designer can help you find an rss feed about your industry and related sites.
  3. Gather newsletters, brochures, annual reports, press releases, or information packages that you have on hand.
  4. Find all your images that you will want to include --they can be clip art graphics, scanned-in graphics, or customized by a graphic artist (try and keep them under 20k & 16 colours); sound files (if appropriate); or video pictures (make them very short clips --less than a minute long)
  5. Find out about your staff enough information to make the staff directory interesting but not tedious.
  6. Determine a tentative name and domain name for your Web site. Look for a name that is descriptive, unique, short, and memorable. To see if your proposed domain name is still available, search the InterNIC "Who is" "Who is".
  7. If your company has a logo, it is important to include that on your site. Either give me a paper copy, so that I can have it scanned or give me the digitized version on disk.
  8. Think about the kind of page background, you wish to have: do you want a solid color (many sites are using simple white for readability) or a textured background (you can use your logo as the texture). What ever you choose, it will used in each section to ensure consistency.
  9. Find all the Internet addresses from related sites for the "Related Sites" section. If you need help, I can help you gather these addresses. This is the best way to create a value-added page.
  10. Make sure you have an Internet Service Provider with an email address, because adding an email address will allow for feedback or a point of contact.
  11. You should create a 25 word description and 5 keywords to ease indexing your site.
  12. Determine the users for your web site. You should ask yourself the following questions

If you do all this, creating your site will go smoothly.


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